Shipping & Returns
The price(s) of product(s) or item(s) available on the application or website of the ZAFKART is as quoted therein and not more than MRP, and liable to change time to time by the ZAFKART. ZAFKART has no right to charge more than the MRP but, if somehow it happens and traced or found by the ZAFKART or reported by the customer / purchaser or the registered user, the same will be adjusted accordingly, as and when decided by the ZAFKART.
The prices as quoted on the website or application include all liable taxes but excludes delivery cost (if any), which will be added to the total billed amount of the shopping cart value.
The prices or delivery costs of the product(s) or item(s) are liable to change any time by the ZAFKART, but changes will not affect those orders which have already been confirmed and billed by the ZAFKART.
The application or website contains a large number of product(s) or item(s) and it might be possible that despite our best efforts, some of the product(s) or item(s) listed on the site may be incorrectly priced. If it is found after the confirmation of the order that the product(s) or item(s) listed on the site is incorrectly priced, then the ZAFKART will contact you for instructions before dispatching the product(s) or item(s) or will reject your order and is not bound to inform you of any such rejection. If any discrepancy in the final billed amount is found or reported by the consumer after the dispatch of the product(s) or item(s) and the same gets confirmed by the ZAFKART then the amount claimed (if any) will be adjusted accordingly in the next billed amount of the product(s) or item(s) purchased with the same registered user id.
Payment for all orders will be made out only through Cash on Delivery mode or by Credit or Debit Card or through Internet Banking or through UPI on the final checkout page of the application or website.
You should be aware that online payment transactions are subject to validation checks by the card issuer and the ZAFKART will not be responsible if your card issuer declines to authorize payment for any reason. Please note, it is possible that the card issuer may charge an online handling fee or processing fee, in such a case the ZAFKART will not be responsible for the charges levied by the Card Issuer.
If the payment is made through online mode and not through Cash on delivery modes then you have to agree that you are transacting at your own sole risk and are using your best and prudent judgment before entering into any transaction through the application or the website of the ZAFKART.
ZAFKART reserves the right to accept the payment as per its convenience and not bound to accept the payment from the registered user(s) as per his / her choice. If any registered user is unable to make payment as per the acceptable mode of convenience by the ZAFKART then the ZAFKART reserves the right to cancel the ordered or/and purchased or/and billed product(s) or item(s) ordered or/and purchased by the registered user from the ZAFKART. In case of such cancellation of the ordered or/and purchased or/and billed product(s) or item(s) the payment made by the registered user if any will be refunded accordingly.
Return & Refund:
ZAFKART delivery liability shall be limited to providing you with a refund for any product that is to be returned. The return will be accepted within 24 hours of the delivery of the product(s) or item(s).
The registered user can return any or all of the purchased product(s) or item(s) from the ZAFKART at the time of delivery or file the return through application or website within 24 hours from the purchase. The return of the product(s) or item(s) purchased by the registered user will be accepted only for the selected product(s) or item(s) on sealed condition and as decided by the ZAFKART.
If the registered user files the return through application or website then the product(s) or item(s) to be returned will be collected alongwith the original bill from the location where delivered within 24 hours of filing the return by the registered user.
If the payment has been made through online mode then the refund of the payment of the product(s) or item(s) returned will be made within 72 hours from the filing of the return in the account from which the transaction was made or may be added in the ZAFKART Wallet for the next purchase. If the payment has been made as COD then the refund of the payment of the product(s) or item(s) returned will be made at the time of collection from the location where the product(s) or item(s) were delivered by the ZAFKART or within 24 hour or may be added in the ZAFKART Wallet for the next purchase.
If the return is accepted by the ZAFKART, an amount irrespective of the product(s) or item(s) purchased will be charged as collection charges and the same is to be borne by the registered user and purchaser.
If there is any dispute regarding any branded product, in such a case the manufacturer and the area distributer of the registered brand will be wholly responsible, wherein the role of ZAFKART is already stated above under ‘Limitation of Liability’.
The consumer(s) have to agree that all matters relating to the use or access of the application or website and order or purchasing of the product(s) or item(s) or any other issue related to the ZAFKART will be governed as per the applicable laws and will be settled in Aligarh jurisdiction only.
You as a registered user agreed that if there is any controversy or dispute between ZAFKART and you, then you and the ZAFKAR shall attempt, promptly and in good faith, to resolve any such dispute. If the ZAFKART will be unable to resolve any such dispute within a reasonable time i.e. not exceeding three weeks, after that either or both the parties may submit such dispute to mediation for resolution and further may be pursued by both the parties under applicable laws in Aligarh jurisdiction only.
Neither the company nor any of its owner(s), employee(s), affiliate(s), agent(s), representative(s), third-party information provider(s), merchant(s), licensor(s) or promoter(s) shall be liable for any damage(s) of any kind, including, without limitation, compensatory, direct, indirect, special, incidental, consequential; loss of data, income, or profit; or loss or damage to property, arising out of or in connection with the use of our service, or the inability to use the ZAFKART’s website, the delivery service, or the internet. You agree to defend, indemnify, and hold ZAFKART harmless from any and all suits, actions, legal or administrative proceedings, claims, demands, damages, liabilities, and expenses, including any fees and costs, arising in connection with a violation of this Agreement by you or through use of your registered account with the ZAFKART.
This User Agreement with the ZAFKART is effective unless and until terminated by either you or ZAFKART. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Application or Website.
ZAFKART also reserves the right to terminate this User Agreement between you as the registered user and the ZAFKART at any time and may do so immediately without notice or assignment of any reason and accordingly may deny your access to the Application or Website without any liability to ZAFKART.
The termination of the User Agreement by you or the ZAFKART shall not cancel your obligation to pay for the product(s) or item(s) already ordered, billed and purchased through the Application or Website or affect any liability that may have arisen under the User Agreement.
Reviews, Feedback, Submissions:
All reviews, comments, feedback, suggestions, ideas, and other submissions submitted or offered in connection with your use of the application or website shall be and remain the property of ZAFKART. The ZAFKART will also not be responsible for the security of any details submitted by the registered user through App or website to the ZAFKART at the time of registration or thereafter.
ZAFKART owns exclusively all such rights, titles and interests and shall not be limited in any way to commercial use all or any of the reviews, comments, feedback, suggestions, ideas, and other submissions by the registered users.
ZAFKART will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way.
ZAFKART is and shall be under no obligation to maintain any Comments in confidence or to respond to any Comments submitted by you to the ZAFKART through its application or website.
You also have to agree that any of the reviews, comments, feedback, suggestions, ideas, and other submissions submitted by you to the ZAFKART will not violate any right of the ZAFKART or any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury or harm to any person or entity. You further agree that no comments, feedback, suggestions, ideas, submitted by you to the application or website of the ZAFKART will be or contain any libelous, unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".
You agree that ZAFKART reserve the right to monitor and edit or remove any or all the comments, feedback, suggestions, ideas submitted to its application or website. You grant ZAFKART the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit to the ZAFKART. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify the ZAFKART and its affiliates for all claims resulting from any Comments you submit. ZAFKART take no responsibility and assume no liability for any Comments submitted by you or any third party.
ZAFKART is not liable or bounded to give any notice or information to the registered user of any change in the overall Terms and Conditions as laid down by the ZAFKART or any other matter available on the ZAFKART application or website or at any other place related to ZAFKART. It is the responsibility of the user to read, understand and agree the overall terms and conditions of the ZAFKART prior to the registration on the application or website. ZAFKART may amend or change the Terms and Conditions and (or) this Agreement at any time by publishing the same on its application and (or) website. All amendments so updated shall automatically be effective at the time they are initially uploaded on the application and (or) website of the ZAFKART. By accessing the application or website after any such amendment(s) or change(s) if any, the registered user(s) agrees to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms and Conditions and Agreement to which the user(s) is / are bound. The registered user(s) have the right to deactivate the registration if do not wish to agree the amendment(s) or change(s) if any, made or updated in the terms and conditions and (or) Agreement by the ZAFKART.
The Terms and Conditions and Agreement are effective upon your acceptance as set forth herein and shall continue in full force and effect until terminated. ZAFKART may suspend or terminate this Agreement or remove or disable access to any portion of the service at any time for any reason without any notice or information to the registered user. If you do not agree with the terms of this Agreement, you may terminate your acceptance by not registering on the application or website of the ZAFKART and by no longer accessing our application or website. ZAFKART reserves the right to collect any pending dues or charges if any, before deactivation by the registered user.
By registering on ZAFKART application or website, you as the registered user agreed that you have read and understand the terms and conditions and policies given above as laid down by the ZAFKART for utilization of the services provided by the ZAFKART to you as the registered user.